Impract Reduction offers the following shipping options for delivery within the US, Canada and International destinations. We use reputable shipping companies and couriers to ensure safe handling and timely delivery. We are happy to offer the following shipping methods to our customers at this time.
Regular (5-7 business days)
Shipping & handling charges: $4.95 USD; Orders over $50 free shipping and handling.
Canada & International Orders
Please contact us via our Contact form for shipping & handling charges.
Any orders placed after 9:00am (Pacific Standard Time) will not be processed until the next business day. For example, if we receive an order at 12:00pm on Friday, it will not be processed until Monday. Business days are Monday through Friday, excluding holidays determined by carriers.
All shipping charges are based on a flat fee shipment/per address.
Holidays may add an extra day to delivery times.
Separate order must be placed when sending to more than one destination.
We are constantly looking for ways to improve our service, and we’d love to get your feedback. Please submit your comments or questions via our Contact form and we will make every effort to respond as soon as possible.
Impact Reduction strives for excellent and fast service! All orders including expedited shipments are processed within 2-3 business days from your order date. Please allow 2-3 business day from your order date plus shipping time (based on the shipping option you select) to receive your order.
If a shipping error occurred on our part, we will gladly reimburse you for your shipping charges upon receipt of your merchandise. A shipping reimbursement will be credited to the credit card used on the original purchase. If you have any questions regarding our policy, please contact us via our Contact form.
Note: Impact Reduction will make exceptions to our processing time for special occasions, please don’t hesitate to contact us via our Contact form to notify us of your needs. Making sure gifts arrive in time for birthdays and special occasions is very important to us!
Returns and Exchange
RETURNS AND EXCHANGES
We take pride in maintaining excellent customer service. In the unlikely event an exchange and/or return is necessary, please follow our guidelines below.
Returns: Purchases may be returned for a full refund (excluding all shipping charges) if return shipment is postmarked within 14 days of your receiving the items. We can only accept returns of unused and unwashed items in their original condition. Returns must be accompanied by a copy of the sales receipt and an authorization number provided by Impact Reduction. Please notify us via our Contact form of items you are returning by mail so that we can provide you with an RMA (return merchandise authorization) number. See instructions below.
Returned items are customer’s responsibility until received by Impact Reduction. For this reason, we highly recommend using a tracked shipping method. Refunds may only be credited back to the card used to make the original purchase. Should the reason for needing to return an item be an error on the part of Impact Reduction we will gladly refund shipping charges.
Exchanges: Exchanges may be made within 14 days of receiving items from Impact Reduction. Items returned for exchange must be unused and unwashed and in their original condition and packaging. Items returned for exchange must be accompanied by a copy of the sales receipt and an authorization number. Please notify us via our Contact form of items you are returning for exchange and the items you wish to exchange them for, and we will provide you with an authorization code. See instructions below. Unfortunately we cannot process an exchange until we receive the returned items.
Customer is responsible for all shipping charges involved in the exchange process unless the reason for the exchange is based on an error on the part of Impact Reduction. In this case, we will also refund shipping charges. Should an item you requested in exchange be out of stock at the time we receive the returned item(s), you will be notified by e-mail. To avoid this possibility, we recommend returning items you want to exchange for a full refund and placing a new order for the items you would like instead. We cannot hold items requested in exchange.
Sale items: Items purchased on sale are final; no exchanges or returns.
Gift Exchanges: Items received as gifts may be exchanged subject to the same terms and conditions as regular exchanges above. If you have any questions regarding a gift exchange please contact us via our Contact form including details of the items you would like to exchange.
Return and Exchange Instructions:
- Contact us via our Contact form prior to making a return shipment. Include your original order number, the item(s) you wish to return and if making an exchange, which items you would like in exchange. Impact Reduction will provide you with an authorization number that you will need to include in order for your purchase to be returned or exchanged. ***Please note that we will not accept returns or exchanges without an authorization number.
- Ship return items in as-received condition using a tracked shipping method. Include a copy of your original sales receipt and authorization number.
- Upon receiving returned items, Impact Reduction will process credit card refunds or exchanges within two weeks.
Exceptions: Exceptions to the above Return and Exchange Policy are at the sole discretion of Impact Reduction and must be agreed to prior to any return shipment. Impact Reduction is not responsible for returned items until we receive them.
Terms and Conditions
Terms and Conditions
We welcome your comments about the Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to us, whether through the Website, e-mail, facsimile, U.S. mail or other means, shall be and remain the exclusive property of Impact Reduction Apparel. Your submission of any Comments shall constitute an irrevocable assignment to Impact Reduction Apparel of any and all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Impact Reduction Apparel and any of its affiliates will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Comments which you do not intend to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Any trademarks of Impact Reduction Apparel, LLC. and other marks indicated on our Website are trademarks or registered trademarks of Impact Reduction Apparel, LLC. All rights in such names are reserved.
All rights in the product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all Impact Reduction Apparel or third-party products or services, whether or not appearing in large print or with the trademark symbol, belong exclusively to Impact Reduction Apparel or their respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Website confers on you any license or right under any trademark of Impact Reduction Apparel or any third party.
All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the Website, and the selection, coordination, and arrangement of such content, are owned by Impact Reduction Apparel or its third-party licensors to the full extent provided under the United States Copyright Act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the Website for any purposes. Nothing stated or implied on the Website confers on you any license or right under any copyright of Impact Reduction Apparel or any third party.
Notice of Copyright or Trademark Infringement
Impact Reduction Apparel respects and honors the intellectual property of others. If you believe that your work has been copied and is accessible on the Website in a way that constitutes infringement, please provide Impact Reduction Apparel with the following information: (1) identification of the copyrighted work claimed to have been infringed; (2) identification of the allegedly infringing material on the Website that is requested to be removed; (3) your name, address, and daytime telephone number, and an email address if available, so that Impact Reduction Apparel may contact you if necessary; (4) a statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law; (5) a statement that the information in the notification is accurate and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of an exclusive copyright right that is allegedly infringed; and (6) an electronic or physical signature of the copyright owner or someone authorized on the owner’s behalf to assert infringement of copyright and to submit the statement.
We are not responsible for the accuracy of any user content contained in any Forum or otherwise on our Website.
There are two general purposes where you might submit content to us via the Internet or other means. The first is in connection with a contest, sweepstakes or other promotional activity. The second is in connection with a Forum. In the event you submit any content such as ideas, photographs or works of authorship in connection with any contest, sweepstakes or promotion, in consideration of your entry you will, by your submission, be deemed to have assigned to us all right, title and interest in the content you may have and you agree to execute any further documentation to effect or memorialize the transfer.
We may edit or delete any content provided by you at any time at our sole discretion. Further, we may screen or monitor submitted content for legal or other purposes, though we have no obligation to do so.
License and Website Access
Impact Reduction Apparel grants you a limited, revocable and nonexclusive license to access and make personal use of the Website but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Impact Reduction Apparel. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, spiders or similar data gathering and extraction tools.
Neither the Website nor any portion of the Website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Impact Reduction Apparel. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Impact Reduction Apparel and its affiliates without express written consent of Impact Reduction Apparel. You may not use meta tags or any other hidden text using Impact Reduction Apparel name or trademarks without the express written consent of Impact Reduction Apparel. Any unauthorized use will immediately terminate the permission or license granted by Impact Reduction Apparel.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Impact Reduction Apparel so long as the link does not portray Impact Reduction Apparel or its products or services in a false, misleading, derogatory, or otherwise offensive manner as determined by Impact Reduction Apparel in its sole discretion. You may not use any Impact Reduction Apparel logo or other proprietary graphic or trademark as part of the link without express written permission of Impact Reduction Apparel. You may not make any other part of the Website, other than the home page of the Website, available as part of another service by “deep linking,” or otherwise, without prior written permission from Impact Reduction Apparel.
Third Party and Co-Branded Websites
The Website may contain hyperlinks (“Links”) to websites operated by persons or entities other than Impact Reduction Apparel (“Third-party Websites”) or to co-branded websites operated by a third party, including affiliates (“Co-branded Websites”). We provide these Links for your reference and convenience only. A Link from Impact Reduction Apparel to a Third-party Website does not imply or mean that we endorse the content on that Third-party or Co-branded Website or the operator or operations of that Website. You are solely responsible for determining the extent to which you use any content at any Third party or Co-branded Websites to which you might link from our Website.
Impact Reduction Apparel is not responsible or liable for any loss or damage incurred as a result of any dealings with any Third-party Website or Co-branded Website, any merchant or operator of a Third-party Website or Co-branded Website, or any other person with whom you may engage in any transaction.
By using the Website, you agree not to violate or attempt to violate the security of the Website, including, by way of illustration but not limitation, actions like accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to or overloading, “flooding,” “spamming,” “mailbombing,” or “crashing” the Website; sending unsolicited email, including promotions and/or advertising of products or services; and forging any TCP/IP packet header or any part of the header information in any email or posting.
Risk of Loss
All products purchased from the Website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Impact Reduction Apparel. Title to products purchased on the Website, as well as the risk of loss for such products, pass to you when Impact Reduction Apparel delivers these items to the carrier.
Impact Reduction Apparel attempts to be accurate in describing its products. We do not warrant that product descriptions or other content of the Website are complete, reliable, current, or error-free. In some cases, merchandise displayed for sale at the Website may not be available in retail stores. Unless otherwise stated, the prices displayed at the Website are quoted in U.S. Dollars.
We made every effort to display as accurately as possible the colors of our products that appear at the Website. As the actual colors you see depend on your computer monitor, however, we cannot guarantee that your monitor’s display of any color will be accurate.
Disclaimer of Warranties and Limitations on Liability
Impact Reduction Apparel provides this Website on an “as-is” and “as available” basis. To the maximum extent permitted by law, Impact Reduction Apparel disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, as to the operation of the Website. This disclaimer also applies to the information, content, third-party content, materials, products, services, or linked services provided on or through the Website, including, without limitation:
that the information provided through the Website will be free from error, omission, interruption, defect or delay in operation, or from technical inaccuracies or typographical errors; that the Website will be available at any particular time or location;
that the defects or errors in service will be corrected; or that the content on the Website is free from viruses or other harmful components.
Any information on this Website is subject to change without notice and we disclaim all responsibility for these changes. You expressly agree that your use of this Website is at your sole risk.
In no event will Impact Reduction Apparel, or any party involved in creating, producing, or delivering the Website, be liable for any damages of any kind arising from the use of the Website, including, but not limited to direct, indirect, incidental, exemplary, punitive, special and consequential damages or any damages of any type or nature arising out of your access, use, misuse, or inability to use the Website or any linked sites or services; in the event a third party intercepts or decrypts any transmission of information that you provide to Impact Reduction Apparel through the Website; or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission computer virus, or line or system failure, whether in an action under contract, negligence, tort, strict liability, or any other theory, even if we have been previously advised of the possibility of such damages. Certain states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply and you may have additional rights.
Impact Reduction Apparel may discontinue the Website at any time and for any reason, without notice. We may change the contents, operation, or any and all other features of the Website at any time for any reason, without notice. We may discontinue or restrict your use of the Website at any time for any reason, without notice.
At Impact Reduction, our relationship with our customers is very important to us. That is why we make every attempt to ensure your privacy and security. We collect customer specific information in an effort to communicate details about our products, services, contests, and promotions. You should be assured that Impact Reduction will never disclose your identity or personal information to any third party, unless it is necessary to provide you with products or services from Impact Reduction.
We may use your IP (Internet Protocol) address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
We may also use your contact information from your online order to e-mail you newsletters that inform you of new products and special features at Impact Reduction, should you choose to opt-in. We may also offer you special promotions. If you prefer not to receive these e-mails, please indicate that when completing your order.
Credit Card Safety
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it’s a highly sophisticated method of scrambling data as it travels from your computer to our website’s servers.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https”.
We will occasionally send members of our distribution list information and valuable offers by e-mail or text message. Subscription to our list is completely voluntary. You may unsubscribe at any time. To unsubscribe from receiving e-mails, please click on the appropriate link at the bottom of the received e-mail. To unsubscribe from receiving text messages, please follow the directions on the received text message. You can also contact us directly to unsubscribe for either e-mails or text messages.
For Concerned Parents
If you have concerns about our services and wish to find out if your child is a member of our distribution list or wish to cancel your child’s membership, please contact us immediately. Our communications are intended for those who are at least 13 years old. Impact Reduction will not knowingly accept personal information from anyone under 13.
If you have any questions about this privacy statement, your dealings with Impact Reduction, wish to unsubscribe or want to update your information, you can contact us at:
140 Encinitas Blvd Suite 319
Encinitas, CA 92024
Conact us via our Contact form